Is sewage in the house dangerous?

Sewage can carry bacteria and viruses. Keep people and pets away, wear gloves if you must touch anything, and clean affected areas thoroughly after the problem is fixed. Large spills may call for a professional cleanup company.

Why did my system back up after heavy rain?

Saturated soil can stop a drain field from absorbing water, and surface water can seep into tanks and lids. The system may recover as the ground dries, but repeated problems after rain point to a drain field or drainage issue that should be inspected.

Should I call a plumber or a septic company?

If only one fixture is slow, a plumber may clear the clog. If several drains are slow or backing up, or there is an alarm or odor near the tank, call a septic company.

Does fixing a septic emergency need a permit?

Pumping and small repairs usually do not. Larger repairs and drain field or tank replacement often do. Check with the DeKalb County health department, or ask the septic company to handle permits for you.

Emergency Septic Service in Stonecrest, GA

When a septic system fails suddenly, homeowners in Stonecrest need two things: to keep the problem from spreading and to get a qualified crew on site. Most emergencies trace back to a full tank, a clogged line or a failed pump.

A local company that works across DeKalb County can find the cause, pump the tank if needed and get your plumbing working again.

Limit the damage while you wait

The fastest way to limit damage is to stop adding water. If sewage has reached a floor, keep people out of the area, open windows for air and avoid using fans that spread odors through the house. Take photos for your insurance company before cleanup starts, then call a septic company.

Why septic systems back up

Wastewater backs up when it cannot move forward. That can happen at the pipe leaving the house, inside the tank, at the outlet filter or out in the drain field. A single slow drain usually points to a clog near that fixture. Every drain slowing at once points to the tank or beyond. The technician's job is to find which part stopped flowing and fix that, not just empty the tank.

If your septic alarm is going off

An alarm on a pump chamber or aerobic unit usually means the water level is too high. Many alarms have a silence button; press it, then cut back on water use. Check that the pump's breaker has not tripped. If the alarm comes back on after a few hours, the pump, float switch or control panel may have failed and needs service. Do not open the pump chamber yourself, since it contains wastewater and electrical equipment.

What to expect when the truck arrives

Expect the technician to start at the tank, not inside the house. Pumping usually relieves the backup right away, and the crew will then look for the cause: a clog, a broken part or a field that is no longer draining. Ask them to explain what they found before any larger repair is scheduled.

Avoiding another septic emergency

Regular pumping, an effluent filter cleaned at each visit, and care about what goes down the drains prevent most emergencies. Fix leaking toilets and faucets, keep roof water away from the tank and field, and know where your tank lid is so a crew can reach it quickly if something does go wrong.

What to ask an emergency septic company

Ask when they can be there and what the trip will cost, including any after-hours or weekend fee. Ask if they will pump the tank and look for the cause on the same visit, and whether they can handle a repair if one is needed. Confirm they serve your address before they head out.

After an urgent septic call in Stonecrest

Once the emergency is handled, ask the Stonecrest crew what caused it and what would prevent a repeat. The answer might be a pumping schedule, a new pump or float, or a repair to a line. Clean any affected area inside the home with disinfectant and keep the invoice with your records.

Local conditions behind septic emergencies in Stonecrest

Soil conditions vary around Stonecrest, so the cause of a backup can be anything from a clogged line to a saturated drain field. A technician will check both. About 50 inches of precipitation a year means saturated ground is common, and backups often follow long stretches of rain.

Local conditions in Stonecrest that affect emergency septic service

Among the mapped soils within about two miles of central Stonecrest, the USDA soil survey rates 47% as very limited for septic absorption fields, 53% as somewhat limited and 0% as not limited. The most common drainage class is well drained. Conditions vary from lot to lot here, so a site evaluation is the only way to know how well a particular yard will handle a drain field.

Stonecrest averages about 50 inches of precipitation a year, and February is usually the wettest month. January is the coldest month at about 42°F on average, so freezing is rarely the main concern here. Heavy rain and saturated ground are the bigger factors for drain fields.

Sources: USDA NRCS Soil Survey (SSURGO), Soil Data Access; NASA POWER long-term climatology. Soil ratings describe mapped soil types near the city center and do not replace a site evaluation of your property.

What the soil around Stonecrest means for emergency septic service

By drainage class, the USDA soil survey maps the land around Stonecrest as 83% well drained, 8% moderately well drained, 4% poorly drained, 2% somewhat excessively drained, 2% somewhat poorly drained. Backups and wet spots are most common after heavy rain, so it helps to know where your tank lid and cleanout are before you need them.

Source: USDA NRCS Soil Survey (SSURGO), Soil Data Access

Septic companies near Stonecrest

These are the septic companies in our directory closest to Stonecrest, with straight-line distance. Call any of them directly, or send one request and we will pass it to the best match.

Doug Clack Septic Tank Service, Lithonia, GA, 4.0 mi
Amerisep, Stone Mountain, GA, 7.9 mi
Tri R Service Septic & Sewer, Snellville, GA, 11.5 mi
Rylander Septic Tank Service, Morrow, GA, 12.1 mi
Paul Kizer Septic Tank Pumping, Conyers, GA, 12.3 mi
North Ga Septic Tank Service Inc, Loganville, GA, 15.0 mi

Emergency Septic Service in nearby towns

We also cover emergency septic service in these towns near Stonecrest:

Lithonia, 3.2 mi
Stone Mountain, 8.7 mi
Avondale Estates, 9.2 mi
Conyers, 9.4 mi
Decatur, 10.7 mi
Clarkston, 10.7 mi

About Stonecrest, GA

Stonecrest is in DeKalb County, Georgia. About 60,677 people live there, across 37.4 square miles of land (about 1,622 per square mile).

Emergency Septic Service questions in Stonecrest

Is sewage in the house dangerous?: Sewage can carry bacteria and viruses. Keep people and pets away, wear gloves if you must touch anything, and clean affected areas thoroughly after the problem is fixed. Large spills may call for a professional cleanup company.
Why did my system back up after heavy rain?: Saturated soil can stop a drain field from absorbing water, and surface water can seep into tanks and lids. The system may recover as the ground dries, but repeated problems after rain point to a drain field or drainage issue that should be inspected.
Should I call a plumber or a septic company?: If only one fixture is slow, a plumber may clear the clog. If several drains are slow or backing up, or there is an alarm or odor near the tank, call a septic company.
Does fixing a septic emergency need a permit?: Pumping and small repairs usually do not. Larger repairs and drain field or tank replacement often do. Check with the DeKalb County health department, or ask the septic company to handle permits for you.