Can I flush the toilet during a septic backup?

No. Every flush adds water that has nowhere to go. Hold off on all water use until a septic company has found and fixed the problem.

Why did my system back up after heavy rain?

Saturated soil can stop a drain field from absorbing water, and surface water can seep into tanks and lids. The system may recover as the ground dries, but repeated problems after rain point to a drain field or drainage issue that should be inspected.

Should I call a plumber or a septic company?

If only one fixture is slow, a plumber may clear the clog. If several drains are slow or backing up, or there is an alarm or odor near the tank, call a septic company.

Does fixing a septic emergency need a permit?

Pumping and small repairs usually do not. Larger repairs and drain field or tank replacement often do. Check with the Hinds County health department, or ask the septic company to handle permits for you.

Emergency Septic Service in Jackson, MS

A septic backup does not wait for a convenient time. Maybe sewage is coming up through a drain in your Jackson home, an alarm is sounding on your pump tank, or wastewater is pooling in the yard. The first goal is to stop adding water and get a septic company on the way.

Request a call and a company that serves Jackson and Richland, Pearl, Clinton will call you back to find out what is happening and when a crew can get there.

What to do right now

Stop using water. That means no laundry, dishwasher, showers or flushing until the problem is found, because every gallon has to go somewhere. If sewage has come up into the house, keep children and pets away, avoid touching it without gloves and open windows for ventilation. If your system has a pump and an alarm, do not keep silencing and ignoring it. Note what you see, when it started and anything that changed recently, then call a septic company.

What usually goes wrong

Most emergency calls in places like Jackson trace back to a full tank, a clog, a pump failure or a saturated drain field. Systems that have not been pumped in many years are the most likely to fail suddenly, often after a busy weekend of guests or laundry. Older systems with clay pipes are more prone to root intrusion and cracks.

If your septic alarm is going off

An alarm on a pump chamber or aerobic unit usually means the water level is too high. Many alarms have a silence button; press it, then cut back on water use. Check that the pump's breaker has not tripped. If the alarm comes back on after a few hours, the pump, float switch or control panel may have failed and needs service. Do not open the pump chamber yourself, since it contains wastewater and electrical equipment.

What to expect when the truck arrives

Expect the technician to start at the tank, not inside the house. Pumping usually relieves the backup right away, and the crew will then look for the cause: a clog, a broken part or a field that is no longer draining. Ask them to explain what they found before any larger repair is scheduled.

Avoiding another septic emergency

Regular pumping, an effluent filter cleaned at each visit, and care about what goes down the drains prevent most emergencies. Fix leaking toilets and faucets, keep roof water away from the tank and field, and know where your tank lid is so a crew can reach it quickly if something does go wrong.

Questions to ask when you call

Ask how soon a crew can arrive and whether there is an extra charge for after-hours service. Ask whether they can pump and diagnose on the same trip. Confirm they work on your type of system, especially if you have a pump, aerobic unit or mound. After the visit, ask for a written summary of what failed, what was done and what still needs attention.

Emergency septic help around Jackson

Septic emergencies in Jackson and nearby towns such as Richland, Pearl, Clinton are often handled by the same local companies that do routine pumping, and many keep a truck available after hours. When you call, give the address, describe what is backing up and mention any alarm so they bring the right equipment.

Local conditions behind septic emergencies in Jackson

Most mapped soils near Jackson are rated very limited for septic absorption, so a drain field that is already working hard can back up quickly when something else goes wrong. About 57 inches of precipitation a year means saturated ground is common, and backups often follow long stretches of rain.

Local conditions in Jackson that affect emergency septic service

Among the mapped soils within about two miles of central Jackson, the USDA soil survey rates 100% as very limited for septic absorption fields, 0% as somewhat limited and 0% as not limited. The most common drainage class is moderately well drained. Soils like these often call for careful system design, such as a larger drain field, a mound or another engineered system, and a site evaluation before any new installation or replacement.

Jackson averages about 57 inches of precipitation a year, and February is usually the wettest month. January is the coldest month at about 44°F on average, so freezing is rarely the main concern here. Heavy rain and saturated ground are the bigger factors for drain fields.

Sources: USDA NRCS Soil Survey (SSURGO), Soil Data Access; NASA POWER long-term climatology. Soil ratings describe mapped soil types near the city center and do not replace a site evaluation of your property.

What the soil around Jackson means for emergency septic service

By drainage class, the USDA soil survey maps the land around Jackson as 95% moderately well drained, 5% somewhat poorly drained. Backups and wet spots are most common after heavy rain, so it helps to know where your tank lid and cleanout are before you need them.

Source: USDA NRCS Soil Survey (SSURGO), Soil Data Access

Septic companies near Jackson

These are the septic companies in our directory closest to Jackson, with straight-line distance. Call any of them directly, or send one request and we will pass it to the best match.

Tes Inc, Pearl, MS, 5.0 mi
Dier's Vacuum Truck Service, Byram, MS, 8.5 mi
Hilliard's Septic Service, Brandon, MS, 12.0 mi
Pierce Robert H Septic Tank, Vicksburg, MS, 34.1 mi
Grace Bilt Inc, Vicksburg, MS, 37.5 mi
L & H Septic Tank, Vicksburg, MS, 37.5 mi

Emergency Septic Service in nearby towns

We also cover emergency septic service in these towns near Jackson:

Richland, 6.7 mi
Pearl, 7.7 mi
Clinton, 8 mi
Ridgeland, 8 mi
Flowood, 8.3 mi
Byram, 9.6 mi

About Jackson, MS

Jackson is in Hinds County, Mississippi. About 143,709 people live there, across 111.7 square miles of land (about 1,287 per square mile).

Emergency Septic Service questions in Jackson

Can I flush the toilet during a septic backup?: No. Every flush adds water that has nowhere to go. Hold off on all water use until a septic company has found and fixed the problem.
Why did my system back up after heavy rain?: Saturated soil can stop a drain field from absorbing water, and surface water can seep into tanks and lids. The system may recover as the ground dries, but repeated problems after rain point to a drain field or drainage issue that should be inspected.
Should I call a plumber or a septic company?: If only one fixture is slow, a plumber may clear the clog. If several drains are slow or backing up, or there is an alarm or odor near the tank, call a septic company.
Does fixing a septic emergency need a permit?: Pumping and small repairs usually do not. Larger repairs and drain field or tank replacement often do. Check with the Hinds County health department, or ask the septic company to handle permits for you.