Can I flush the toilet during a septic backup?

No. Every flush adds water that has nowhere to go. Hold off on all water use until a septic company has found and fixed the problem.

Why did my system back up after heavy rain?

Saturated soil can stop a drain field from absorbing water, and surface water can seep into tanks and lids. The system may recover as the ground dries, but repeated problems after rain point to a drain field or drainage issue that should be inspected.

Should I call a plumber or a septic company?

If only one fixture is slow, a plumber may clear the clog. If several drains are slow or backing up, or there is an alarm or odor near the tank, call a septic company.

Does fixing a septic emergency need a permit?

Pumping and small repairs usually do not. Larger repairs and drain field or tank replacement often do. Check with the Washoe County health department, or ask the septic company to handle permits for you.

Septic Backup or Alarm in Reno? Get Help Fast

A septic backup does not wait for a convenient time. Maybe sewage is coming up through a drain in your Reno home, an alarm is sounding on your pump tank, or wastewater is pooling in the yard. The first goal is to stop adding water and get a septic company on the way.

Request a call and a company that serves Reno and Sparks will call you back to find out what is happening and when a crew can get there.

First steps in a septic emergency

Turn off or stop using every source of water you can: no showers, laundry, dishwasher or flushing. Keep children and pets away from any sewage, indoors or out, and do not try to open the tank yourself. If an alarm is sounding, silence it and leave the breaker on unless it keeps tripping.

What usually sets off an emergency

Most septic emergencies start quietly. A tank goes years without pumping, wipes and grease collect in the outlet, or roots slowly fill a line. Then a holiday with guests, a week of laundry or a storm pushes the system past its limit and the water has nowhere to go but back into the house.

If your septic alarm is going off

An alarm on a pump chamber or aerobic unit usually means the water level is too high. Many alarms have a silence button; press it, then cut back on water use. Check that the pump's breaker has not tripped. If the alarm comes back on after a few hours, the pump, float switch or control panel may have failed and needs service. Do not open the pump chamber yourself, since it contains wastewater and electrical equipment.

What the septic company will do

Expect the crew to ask questions first, then locate the tank and check the water level. If the tank is full, they will pump it so the house can drain. With the tank open, they can see whether the outlet, filter or baffles are blocked, and whether water is flowing back from the drain field, which points to a field problem. For pump systems they will test the pump, float and panel. You should get a clear explanation of the cause and your options.

Preventing the next emergency

Most emergencies are preventable. Pump the tank on a regular schedule, have the effluent filter cleaned, and keep grease, wipes and chemicals out of the drains. Spread laundry across the week rather than doing many loads in one day. Keep vehicles and heavy equipment off the tank and drain field, and direct roof and yard drainage away from them. If you have a pump system, test the alarm now and then.

What to ask an emergency septic company

Ask when they can be there and what the trip will cost, including any after-hours or weekend fee. Ask if they will pump the tank and look for the cause on the same visit, and whether they can handle a repair if one is needed. Confirm they serve your address before they head out.

After an urgent septic call in Reno

Once the emergency is handled, ask the Reno crew what caused it and what would prevent a repeat. The answer might be a pumping schedule, a new pump or float, or a repair to a line. Clean any affected area inside the home with disinfectant and keep the invoice with your records.

Local conditions behind septic emergencies in Reno

Most mapped soils near Reno are rated very limited for septic absorption, so a drain field that is already working hard can back up quickly when something else goes wrong. December is usually the wettest month in Reno, and backups tend to rise when the ground stays soaked. About 2 months below freezing each year also bring the risk of frozen lines, especially in shallow pipes or homes left empty.

Local conditions in Reno that affect emergency septic service

Among the mapped soils within about two miles of central Reno, the USDA soil survey rates 96% as very limited for septic absorption fields, 4% as somewhat limited and 0% as not limited. The most common drainage class is well drained. Soils like these often call for careful system design, such as a larger drain field, a mound or another engineered system, and a site evaluation before any new installation or replacement.

Reno averages about 21 inches of precipitation a year, and December is usually the wettest month. Average temperatures stay below freezing for about 2 months a year, with December averaging 29°F, so tank lids and shallow lines benefit from a layer of snow or mulch rather than being cleared bare.

Sources: USDA NRCS Soil Survey (SSURGO), Soil Data Access; NASA POWER long-term climatology. Soil ratings describe mapped soil types near the city center and do not replace a site evaluation of your property.

What the soil around Reno means for emergency septic service

By drainage class, the USDA soil survey maps the land around Reno as 96% well drained, 2% poorly drained, 2% somewhat poorly drained. Backups and wet spots are most common after heavy rain, so it helps to know where your tank lid and cleanout are before you need them.

Source: USDA NRCS Soil Survey (SSURGO), Soil Data Access

Septic companies near Reno

These are the septic companies in our directory closest to Reno, with straight-line distance. Call any of them directly, or send one request and we will pass it to the best match.

Bonanza Septic Service, Mound House, NV, 25.4 mi
Country Auto Sales, Carson City, NV, 26.4 mi
Bobula's Septic Service, Gardnerville, NV, 45.6 mi

Emergency Septic Service in nearby towns

We also cover emergency septic service in these towns near Reno:

Sparks, 7.4 mi

About Reno, NV

Reno is in Washoe County, Nevada. About 274,915 people live there, across 109.0 square miles of land (about 2,522 per square mile).

Emergency Septic Service questions in Reno

Can I flush the toilet during a septic backup?: No. Every flush adds water that has nowhere to go. Hold off on all water use until a septic company has found and fixed the problem.
Why did my system back up after heavy rain?: Saturated soil can stop a drain field from absorbing water, and surface water can seep into tanks and lids. The system may recover as the ground dries, but repeated problems after rain point to a drain field or drainage issue that should be inspected.
Should I call a plumber or a septic company?: If only one fixture is slow, a plumber may clear the clog. If several drains are slow or backing up, or there is an alarm or odor near the tank, call a septic company.
Does fixing a septic emergency need a permit?: Pumping and small repairs usually do not. Larger repairs and drain field or tank replacement often do. Check with the Washoe County health department, or ask the septic company to handle permits for you.